Eventbrite

Help Centre

Organizing an event

Manage your Account and Organization settings

All Eventbrite users can adjust the information on their account in their account settings. If you run events on Eventbrite, review your organization settings to update important information related to your organization (like package and team members).

In this article

  • Account settings
  • Organization settings

Account settings

Your Account settings cover details that apply to your entire account, like your contact information, email preferences and personal data. To get started, log in and go to Account settings.

— Contact information

Your contact information is auto-filled for you when you register for events on Eventbrite. Update this information to save time when checking out. Your account email address is also what you use to log into Eventbrite. 

— Password

Go here to change your Eventbrite password.

— Credit/Debit cards

This is where you can view any credit or debit cards you have saved to your account during checkout. You can delete saved cards here, but you can’t add new cards or edit existing cards.

— Email preferences

This is where you edit your email settings. Opt in or out of marketing emails and specify which emails you’d like to receive.

— Linked accounts

See any social media accounts you have connected to your Eventbrite account.

— Close account

This is where you can go if you want to close your Eventbrite account and delete your data.

— Personal data

Go here to download your personal data.

Organization settings

The Organization Settings in your account covers details that apply across events, like organizer information, user permissions, and payout details. To get started, go to your Organization Settings workspace.

— Basic info

Enter information about your organization. Organization logo, name, and country don’t show on your event listings.

  • Organization logo — Helps you see which organization you’re currently managing.

  • Organization name —  The name of your organization. 

  • Preferred country — The country your organization is located in.

Then add organizer profiles. The organizer profile tells your attendees who is hosting the event. You can have multiple organizer profiles within an organization.

— Team management

Team management is where you set up roles and permissions for team members who help you manage your events.

— Package

This is where you choose your Eventbrite package. Only the organization owner can change the package, and the change affects all organizations they own.

If you are an admin or other role, contact your organization owner if you have questions about the package they selected.

— App Extenstions

View third party apps you’ve added to your Eventbrite account through the App Marketplace.

Still have questions?