Organizing an event
Understanding ratings on Eventbrite
After your event ends, Eventbrite automatically emails your attendees to collect their feedback. You can view a detailed breakdown of your ratings in your Ratings dashboard.
In this article
Who ratings are available to
How ratings are collected
Where ratings are displayed
Who ratings are available to
Ratings are available to organizers hosting events in the United States, Canada, and the United Kingdom.
An event must be public and have paid tickets to receive ratings.
Attendees can only rate an event once. To provide a rating, they must purchase a valid, paid ticket and confirm their attendance.
How ratings are collected
After your event ends, Eventbrite automatically emails your attendees to collect their feedback. They are asked to rate their experience and the price value of your event from 1 to 5 stars.
Attendees can also choose qualities to describe what was good or needed improvement. Qualities can vary based on event category but may include venue, atmosphere, vibe, event flow, and performers, speakers, hosts, or featured guests as applicable.
Where ratings are displayed
If ratings are available for your event, you can check them:
Under Home in your Eventbrite account - Shows your overall rating.
In your Ratings dashboard - Shows a detailed breakdown of your ratings by event.
To check your rating:
Log in to your Eventbrite account.
Select Manage my events from your user menu.
Go to Home.
Select Go to Ratings dashboard.
Your overall rating and qualities will be displayed at the top of the page. You can check your average rating for individual events below the “Organizer ratings” summary. Select an event for a detailed breakdown of its rating.