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Organizing an event

Review promotion code usage

For a quick overview of your code activity, go to Tickets and select Promo codes. You can also check promotion code usage in your Promotion codes report and Orders report.

In this article

  • Promotions Overview

  • Promotion codes report

  • Orders report

Promotions Overview

For an overview of promotion code usage, go to “Tickets” and click “Promo codes”. This shows you the codes you created for this event and how many times each code has been used.To see codes that apply to multiple events, go to “Marketing” and click “Multi-event promo codes”.

Promotion codes report

To view promotion code usage with detailed order information, check out your Promotion codes report.

  1. Sign in  to your Eventbrite account and go to Reports.

  2. Select Promotion codes (under Marketing).

  3. Choose which events to include in your report.

  4. (Optional): Filter your data.

  5. Export your report.

Orders report

View your Orders report to see basic order information, like name, email, and tickets ordered. Any promotional code that was used on an order will display after the ticket name like this:

  • Type of ticket they ordered - (DISCOUNT AMOUNT and CODE USED)

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