Help Centre
Why are you requesting my taxpayer information (non-U.S. citizens)
U.S. tax laws require all Eventbrite users to submit taxpayer information if they process more than $600 in gross ticket sales with Eventbrite Payment Processing in the United States. Non-U.S. citizens should complete Form W-8 (e.g., W-8BEN orW-8BEN-E) to confirm you're exempt from U.S. Internal Revenue Service (IRS) reporting requirements. If you meet the requirements and do not provide us with your taxpayer information at your first paid event, Eventbrite will hold all future payouts until the form is completed. If you're a U.S. citizen collecting payments abroad, submit a Form W-9 instead.
In this article
- Why we need your taxpayer information
- Information we collect
- Add or update your taxpayer information
Why we need your taxpayer information
Eventbrite collects taxpayer information for non-US citizens who meet the following criteria:
You’re hosting events in the US and have international payouts
You’re hosting events internationally and have US payouts
Eventbrite needs your Taxpayer Information to confirm that you're a non-U.S. citizen exempt from the IRS reporting requirements. To avoid any payout delays, add your taxpayer information before you publish your event.
Information we collect
The information we collect appears on a Form W-8 (e.g., W-8BEN or W-8BEN-E and should be entered into the Taxpayer Information section of your Eventbrite account.
Eventbrite can only collect taxpayer information from one party. If you're collecting funds for a third party or multiple organizers, please contact your tax advisor for advice on how to complete your Form W-8 (e.g., W-8BEN or W-8BEN-E).
Add or update your taxpayer information
Taxpayer Information is only available to the account owner. Team members will not be able to complete the Form W-8 (e.g., W-8BEN orW-8BEN-E) from within their account.
Log in to your Eventbrite account and select Manage my events from your account menu.
Go to Finance.
Select Settings.
Select Taxpayer info.
Select your tax status and complete the secure digital form that appears.
Select Submit.
If you need help filling out the tax form, review the form instructions for W8BEN/W8BEN-E available on the IRS website. To update your tax form, click on the three dots and select “Edit”.
If you don't enter your taxpayer information, Eventbrite will hold your payouts. Once taxpayer information is added, Eventbrite sends eligible payouts on the next business day. If it's been more than 60 days since your event ended, contact us.