Manage roles and permissions

• Manage roles
• Manage users

NOTE: You can't invite users to your organization unless you have created a role for them to be assigned to.

Manage roles

Before you can add users to your organization, you need to create a role for them to be assigned to. Your organization has two default roles: owner and admin. The owner is the main account holder and there can only be one owner role in an organization. Admins have access to all events and permissions. There can be multiple admin roles in an organization. To create other roles (such as “Finance” or “Marketing”), review the steps below.

Create a role

1. Go to Organization settings.

2. Select Team management.

3. Choose Roles. Then click Create new role.

4. Name the role and assign permissions. Then click Create. 

Set permissions for a role

1.Go to Organization settings.

2. Select Team management.

3. Choose Roles. Then click the three-dot menu icon next to the role.

4. Select Edit. Then choose permissions for the role.

Learn more about team member permissions. 

View, edit, or delete a role

1. Go to Organization settings.

2.Select Team management.

3. Choose Roles. Then click the three-dot menu icon next to the role you want to review.

4. View, edit, or delete a role.

• View - See the permissions set for the role.

• Edit - Edit the permissions for the role.

• Delete - Delete the role If any users are assigned to the role you want to delete, assign them to a new role first. Then delete the role.

NOTE: Owners can’t be edited or deleted. Instead, transfer ownership of the Eventbrite account to the person you want to be the new owner.

Manage users

After you’ve created a role, invite users to join your organization to help you manage your events. A single role can have multiple users assigned to it.

Assign users to a role

1. Go to Organization settings.

2. Select Team management.

3. Select Users.

4. Select Invite users.

Users invited to your organization will need to log in to their Eventbrite account in order to accept your invitation. If they don't have an Eventbrite account, they'll need to create one using the email address they received the invitation at.

• Email Address - Enter the email address of the person you are assigning to a role. This will be the email address they log in with to access your event.

• Role - Choose the role in the dropdown that best fits the user. Users can be assigned to more than one role.

• Optional: Limited event access - Check this box and click the search bar to choose specific events for this user to have access to.

Click Add and return to Team management. When you invite a user to your organization, they will get an email from Eventbrite. They can click Get started in the email to accept the invitation.

5. Confirm the user is associated with your organization.

Until they accept the invitation, you'll see “Invitation sent" next to the user.

If the user can't find the invitation email, click the three-dot menu icon next to the user and choose Copy invitation URL. Share the link with the user to help them complete the process.

Edit or delete users

Users can only be edited after they have accepted your invitation for the role you assigned them to. You can delete users at any time.

1. Go to Organization settings.

2. Select Team management.

3. Select Users.

4. Click the three-dot menu next to the user.

5. Select Edit or Delete.

• Edit - Assign the user to a different role or multiple roles. To change the role a user is assigned to, assign them to their new role before removing them from their current role.

• Delete - Delete the user from all roles. Users who are not assigned to a role will be removed from your organization entirely.

6. Select Save.