Understanding Royalties on Eventbrite

Royalties are added ticketing fees that can be charged to attendees to offset overhead costs for your event. They apply across all events and can be viewed in your event reports.

In this article

Things to note
How Royalties are collected
What Royalties apply to
Set up separate Royalties
How Royalties appear in your reports
How to communicate Royalties to your attendees
Check the amount of Royalties you’re charging
Enter into an agreement with Eventbrite

Things to note

Royalties are only available for contracted customers that have Royalties as part of their agreement.
Royalties are only collected for online purchases.
Eventbrite does not support custom names for Royalties.

How Royalties are collected

Royalties are collected on paid tickets for events using Eventbrite Payment Processing. When attendees checkout, the royalty is included alongside Eventbrite’s service fee and is sent to you with your payout.

What Royalties apply to

Royalties apply to all paid events and tickets across your Eventbrite account. During checkout, they will appear to your attendees as a service fee.

Set up separate Royalties

Customers who sign an agreement with Eventbrite can include royalties that apply across all their paid events. Eventbrite can’t apply separate Royalty amounts when an attendee is checking out, but tiered royalties can be negotiated into your contract. Tiered Royalties let you charge different royalty amounts depending on your ticket price.

How Royalties appear in your reports

Royalties appear in your Sales Summary report and Sales by Ticket Type report. You can click Excel or CSV to export report data to a spreadsheet.

How to communicate Royalties to your attendees

Explain Royalties in your event description: Give your attendees a breakdown of what each fee is for.
Customize your order confirmation: Include a message in your order confirmation that explains where royalties are being allocated.
Create multiple ticket types: Create different ticket types that have your Royalty amounts built into the ticket price. For example, if part of your royalty was being used to support mail-at-home orders, you can create a mail-at-home ticket type with the fee included in the ticket price.

Check the amount of Royalties you’re charging

Your Royalty amounts can be referenced in your written agreement with Eventbrite.

Enter into an agreement with Eventbrite

Please visit Eventbrite’s Organizer resources for more information.